Effective Date: [06-05-2026]
Welcome to Coorg Spices (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://coorgspices.com (the “Website”).
By using our Website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, register, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via payment gateways)
Non-Personal Information
Automatically collected information may include:
- IP address
- Browser type
- Device information
- Pages visited and browsing behavior
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our website and services
- Send order updates and shipping notifications
- Respond to inquiries
- Send promotional emails or offers (only if you opt-in)
- Prevent fraud and enhance security
3. Payments
We do not store card or UPI payment details.
Payments are securely processed through trusted third-party payment gateways such as:
- Razorpay
- Banks and payment networks
These providers comply with industry security standards.
4. Cookies
Our Website uses cookies to:
- Remember user preferences
- Enable shopping cart functionality
- Improve website performance
- Analyze traffic using tools like Google Analytics
You can disable cookies through your browser settings.
5. Third-Party Services
We may share limited data with trusted partners to operate our business, including:
- Payment gateways
- Shipping and logistics partners
- Website analytics providers
- Email marketing services
These partners only receive necessary information to perform their services.
6. Data Security
We implement reasonable security measures including:
- SSL encryption
- Secure hosting environment
- Limited access to customer information
However, no internet transmission is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Maintain legal records
- Resolve disputes
- Comply with applicable laws
8. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your data (subject to legal obligations)
To make a request, contact us using the details below.
9. Marketing Communication
You may opt out of marketing emails at any time by:
- Clicking the unsubscribe link, or
- Contacting us directly
Order-related communications cannot be disabled.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Coorg Spices
Email: coorgspices@gmail.com
Phone: +91 9449747404
Address: [Ranipet, Coorg, Karnataka, India]
By using this Website, you consent to this Privacy Policy.